Qualifications
8+ years in the language industry
Vendor-side and buyer-side localization experience
Expertise in translation technology, vendor management, and linguistic asset management
Education
M.A., TESOL and Translation Studies, Aston University (2012-2013)
Erasmus, Translation Studies, University of Warwick
Expertise
Product localization
Localization strategy
Translation technology
Vendor management
Linguistic asset management
Localization operations
Ketty Tirrito is a Localization Team Lead at Zendesk with 8+ years of experience in the language industry across both vendor and buyer-side roles. She drives product localization strategy and operations with expertise in translation technology, vendor management, and linguistic asset management.
Experience
Global Content Production Head at Royal Canin (Mars Inc.)
Jan 2026 — Present · 6 mos
Manager, Localisation at Zendesk
Mar 2023 to Nov 2025 · 2 yrs 8 mos
Team Lead, Localisation at Zendesk
Mar 2022 to Mar 2023 · 1 yr
Senior Localisation Quality Engineer at Zendesk
Dec 2018 to Mar 2022 · 3 yrs 3 mos
Senior Localisation Manager at Spark44
Oct 2017 to Nov 2018 · 1 yr 1 mo
Recent articles and events
Qualifications
8+ years in the language industry
Vendor-side and buyer-side localization experience
Expertise in translation technology, vendor management, and linguistic asset management
Education
M.A., TESOL and Translation Studies, Aston University (2012-2013)
Erasmus, Translation Studies, University of Warwick
Expertise
Product localization
Localization strategy
Translation technology
Vendor management
Linguistic asset management
Localization operations
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